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Everest It Solutions is hiring
Software Technical Support Analyst with LMIA

28.85 $ /hour

  • Hybrid

Job details:

LMIA Status:

Everest It Solutions has applied for a Labour Market Impact Assessment (LMIA) and will be ready to extend an offer to a foreign worker once the application is approved.

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

Hybrid

Work must be completed both in person and remotely.

Responsibilities

Tasks

  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents

Benefits

Other benefits

  • Free parking available
  • Parking available

Software Technical Support Analyst

Hybrid - Alberta
Workplace
Hybrid
Location
Edmonton, Alberta
Job type
Permanent employmentFull time
Vacancies
1
Pay
28.85 per hour, 32 to 40 hours per week
Published on
17 Jun 2024
Applications ends
15 Oct 2024 120 days left
Apply

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Everest It Solutions

Website
Not available