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Software Technical Support Analyst Pending LMIA
Everest It Solutions
Everest It Solutions is
hiring
Software Technical Support Analyst with LMIA
28.85 $ /hour
- Hybrid
Job details:
LMIA Status:
Everest It Solutions has applied for a Labour Market Impact Assessment (LMIA) and will be ready to extend an offer to a foreign worker once the application is approved.
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
Hybrid
Work must be completed both in person and remotely.
Responsibilities
Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Benefits
Other benefits
- Free parking available
- Parking available
Software Technical Support Analyst
- Workplace
- Hybrid
-
Location
- Edmonton, Alberta
- Job type
- Permanent employmentFull time
- Vacancies
- 1
- Pay
- 28.85 per hour, 32 to 40 hours per week
- Published on
- 17 Jun 2024
- Applications ends
- 15 Oct 2024 120 days left
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Everest It Solutions