T
User Support Technician Pending LMIA
Travlink Employment Consulting And Travel Ltd.
Travlink Employment Consulting And Travel Ltd. is
hiring
User Support Technician with LMIA
31.00 $ /hour
- On site
Job details:
LMIA Status:
Travlink Employment Consulting And Travel Ltd. has applied for a Labour Market Impact Assessment (LMIA) and will be ready to extend an offer to a foreign worker once the application is approved.
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Consulting firm
- General office
- Private company, corporation or industry
- Office building
Responsibilities
Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
Experience and specialization
Computer and technology knowledge
- Android
- iOS
- MAC
- Internet
- Desktop applications
- File management software
- Multimedia software
- Presentation software
- Communication software
- Image editing software
- Business diagram software
- Desktop publishing software
- Database software
- Mac OS
- MS Office
- MS Windows
- SharePoint
- Spreadsheet
- TCP/IP
- Wireless networks
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
Benefits
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
User Support Technician
- Workplace
- On site
-
Location
- Vancouver, British Columbia
- Job type
- Term or contractFull time
- Vacancies
- 1
- Pay
- 31.00 per hour, 32 hours per week
- Published on
- 23 Jul 2024
- Applications ends
- 23 Oct 2024 92 days left