1724629 Alberta Ltd. O/a Strathcona Registry is hiring
Customer Service Clerk with LMIA

Work setting

• Relocation costs covered by employer
• Willing to relocate

Responsibilities

Tasks

• Train staff
• Answer written and oral inquiries
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Order office supplies and maintain inventory
• Perform general office duties
• Receive payments
• Maintain and manage digital database
• Answer clients' inquiries and provide information

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Tight deadlines
• Work under pressure
• Repetitive tasks

Personal suitability

• Punctuality
• Client focus
• Excellent oral communication
• Excellent written communication
• Organized
• Team player
• Initiative
• Ability to multitask

Benefits

Health benefits

• Dental plan
• Health care plan