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Global Wireless Solutions Inc. is hiring
Technical Support Agent with LMIA

29.00 $ /hour

  • On site

Job details:

LMIA Status:

Global Wireless Solutions Inc. has applied for a Labour Market Impact Assessment (LMIA) and will be ready to extend an offer to a foreign worker once the application is approved.

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • or equivalent experience

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Telecommunications industry

Responsibilities

Tasks

  • Report on the performance of computer systems and networks
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Web-server backup and recovery operations
  • Provide customer service

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Combination of sitting, standing, walking

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Honesty

Technical Support Agent

On site - ,
Workplace
On site
Location
1020 Wilson AvenueNorth York, ,
Job type
Permanent employment Full time
Vacancies
1
Pay
29.00 per hour, 40 hours per week
Published on
15 Aug 2024
Applications ends
17 Nov 2024 94 days left
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Global Wireless Solutions Inc.