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Technical Support Agent Pending LMIA
Global Wireless Solutions Inc.
Global Wireless Solutions Inc. is
hiring
Technical Support Agent with LMIA
29.00 $ /hour
- On site
Job details:
LMIA Status:
Global Wireless Solutions Inc. has applied for a Labour Market Impact Assessment (LMIA) and will be ready to extend an offer to a foreign worker once the application is approved.
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Telecommunications industry
Responsibilities
Tasks
- Report on the performance of computer systems and networks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
Technical Support Agent
On site - ,
- Workplace
- On site
-
Location
- 1020 Wilson AvenueNorth York, ,
- Job type
- Permanent employment Full time
- Vacancies
- 1
- Pay
- 29.00 per hour, 40 hours per week
- Published on
- 15 Aug 2024
- Applications ends
- 17 Nov 2024 94 days left