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User Support Technician Pending LMIA
E-net Solutions Inc.
E-net Solutions Inc. is
hiring
User Support Technician with LMIA
29.60 $ /hour
- On site
Job details:
LMIA Status:
E-net Solutions Inc. has applied for a Labour Market Impact Assessment (LMIA) and will be ready to extend an offer to a foreign worker once the application is approved.
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Experience and specialization
Computer and technology knowledge
- JavaOS
- Networking software
- Networking security
- Internet
- Servers
- Presentation software
- Programming software
- Business diagram software
- Database software
- Programming languages
- Software development
- C#
- C++
- Data analysis software
- MS Windows
- Oracle
- SQL
- Visual Basic
Additional information
Transportation/travel information
- Vehicle supplied by employer
- Willing to travel
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Manual dexterity
- Attention to detail
- Ability to distinguish between colours
- Sitting
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
User Support Technician
- Workplace
- On site
-
Location
- Calgary, Alberta
- Job type
- Permanent employment Full time
- Vacancies
- 1
- Pay
- 29.60 per hour, 30 hours per week
- Published on
- 31 Aug 2024
- Applications ends
- 26 Oct 2024 56 days left
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E-net Solutions Inc.