Help Desk Analyst Pending LMIA

Etel Soft Technologies Inc.

Etel Soft Technologies Inc. is hiring
Help Desk Analyst with LMIA

31.00 $ /hour

On site

Job details:

LMIA Status:

Etel Soft Technologies Inc. has applied for a Labour Market Impact Assessment (LMIA) and will be ready to extend an offer to a foreign worker once the application is approved.

Overview

Languages

English

Education

Bachelor's degree

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide customer service

Supervision

5-10 people

Experience and specialization

Computer and technology knowledge

MS Office
MS Windows

Additional information

Transportation/travel information

Willing to travel

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail

Personal suitability

Organized
Team player
Ability to multitask
Time management
Honesty

Help Desk Analyst

On site - Ontario

Workplace: On site
Location: Mississauga, Ontario
Job type: Permanent employment Full time
Vacancies: 1
Pay: 31.00 per hour, 30 hours per week
Published on: 04 Sep 2024
Applications ends: 19 Dec 2024 106 days left