User Support Technician Pending LMIA

Gn It & Management Solutions Inc.

Gn It & Management Solutions Inc. is hiring
User Support Technician with LMIA

32.00 $ /hour

On site

Job details:

LMIA Status:

Gn It & Management Solutions Inc. has applied for a Labour Market Impact Assessment (LMIA) and will be ready to extend an offer to a foreign worker once the application is approved.

Overview

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide customer service

Experience and specialization

Computer and technology knowledge

Networking software
Networking hardware
Intranet
Internet
Servers
Desktop applications
File management software
Security software
Communication software
MS Office
MS Windows
Wireless networks

Additional information

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Repetitive tasks
Attention to detail

Personal suitability

Accurate
Client focus
Excellent oral communication
Initiative
Organized
Team player
Ability to multitask
Time management

User Support Technician

On site - Ontario

Workplace: On site
Location: Mississauga, Ontario
Job type: Permanent employment Full time
Vacancies: 1
Pay: 32.00 per hour, 35 to 40 hours per week
Published on: 25 Oct 2024
Applications ends: 20 Dec 2024 56 days left