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User Support Technician Pending LMIA
Pbnj Consulting Inc
Pbnj Consulting Inc is
hiring
User Support Technician with LMIA
34.07 $ /hour
- Hybrid
Job details:
LMIA Status:
Pbnj Consulting Inc has applied for a Labour Market Impact Assessment (LMIA) and will be ready to extend an offer to a foreign worker once the application is approved.
Overview
Languages
English
Education
- Other trades certificate or diploma
Experience
2 years to less than 3 years
Hybrid
Work must be completed both in person and remotely.
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Android
- Information Technology Infrastructure Library (ITIL)
- iOS
- MAC
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Extranet
- Internet
- Servers
- Desktop applications
- Enterprise Applications Integration (EAI)
- File management software
- Security software
- Word processing software
- Presentation software
- Mail server software
- Communication software
- 3D graphic software
- Project management software
- Business diagram software
- Mac OS
- MS Active Directory
- .NET
- MS Office
- MS Windows
- SharePoint
- Spreadsheet
- TCP/IP
- Wireless networks
Area of work experience
- Quality assurance or control
Additional information
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
Benefits
Health benefits
- Dental plan
- Health care plan
User Support Technician
- Workplace
- Hybrid
-
Location
- Toronto, Ontario
- Job type
- Permanent employment Full time
- Vacancies
- 1
- Pay
- 34.07 per hour, 37.5 hours per week
- Published on
- 28 Jan 2025
- Applications ends
- 25 Apr 2025 87 days left
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Pbnj Consulting Inc