H
User Support Technician Pending LMIA
Hq Industries
Hq Industries is
hiring
User Support Technician with LMIA
39.00 $ /hour
- On site
Job details:
LMIA Status:
Hq Industries has applied for a Labour Market Impact Assessment (LMIA) and will be ready to extend an offer to a foreign worker once the application is approved.
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Manage incidents
Experience and specialization
Computer and technology knowledge
- Device drivers
- Intranet
- Internet
- Desktop applications
- File management software
- Programming software
- Database software
- .NET
- MS Office
- MS Windows
- Wireless networks
Additional information
Personal suitability
- Accurate
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
Benefits
Health benefits
- Dental plan
- Health care plan
User Support Technician
On site - Alberta
- Workplace
- On site
-
Location
- Edmonton, Alberta
- Job type
- Permanent employment Full time
- Vacancies
- 1
- Pay
- 39.00 per hour, 40 hours per week
- Published on
- 24 Feb 2025
- Applications ends
- 25 Apr 2025 60 days left