I
User Support Technician Pending LMIA
108 Ideaspace Inc.
108 Ideaspace Inc. is
hiring
User Support Technician with LMIA
34.10 $ /hour
- On site
Job details:
LMIA Status:
108 Ideaspace Inc. has applied for a Labour Market Impact Assessment (LMIA) and will be ready to extend an offer to a foreign worker once the application is approved.
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Networking software
- Networking hardware
- Intranet
- Internet
- Servers
- Desktop applications
- File management software
- Security software
- Communication software
- MS Office
- MS Windows
- Wireless networks
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Excellent oral communication
- Initiative
- Organized
- Team player
- Ability to multitask
User Support Technician
On site - Ontario
- Workplace
- On site
-
Location
- Toronto, Ontario
- Job type
- Permanent employment Full time
- Vacancies
- 1
- Pay
- 34.10 per hour, 35 to 40 hours per week
- Published on
- 06 Mar 2025
- Applications ends
- 12 Jun 2025 98 days left