ROCKWOOD KITCHENS is hiring
User Support Technician with LMIA

Languages

• English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

• 7 months to less than 1 year

On site

• Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties
• Perform Web-server backup and recovery operations