Broadstreet Properties is hiring
Reservations Clerk - Hotel with LMIA

Languages

• English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

• 5 years or more

On site

• Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Various locations
• Resort

Tasks

• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Provide customer service
• Respond to complaints of guests
• Make and confirm reservations
• Maintain accurate records
• Confirm transportation and accommodation reservations