Teldio is hiring
Technical Support Specialist – Information Technology (it) with LMIA

Languages

• English

Education

• Bachelor's degree

Experience

• 2 years to less than 3 years

On site

• Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Willing to relocate
• Telecommunications industry

Tasks

• Provide advice and training to users in response to identified difficulties
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Provide customer service
• Manage incidents

Supervision

• 3-4 people

Computer and technology knowledge

• Linux
• JavaOS
• JavaScript
• TCP/IP

Area of specialization

• Technical support

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Judgement
• Organized
• Honesty

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Bonus

Other benefits

• Paid time off (volunteering or personal days)
• Team building opportunities