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Auctria is hiring
User Support Technician with LMIA

$36/hour

  • Remote

  • Ontario

Job details:

LMIA Status:
Pending LMIA

Auctria has applied for a Labour Market Impact Assessment (LMIA) and will be ready to extend an offer to a foreign worker once the application is approved.

Languages

  • English

Education

  • College/CEGEP

Experience

  • 1 year to less than 2 years

Remote

  • Work must be done remotely. There’s no office space provided.

Tasks

  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Provide customer service
  • Manage incidents
  • Participate in fundraising activities for charity or non-profit organizations
  • Develop all kinds of events for publicity, fundraising and information purposes

Computer and technology knowledge

  • MAC
  • Internet
  • Desktop applications
  • Multimedia software
  • Image editing software
  • Project management software
  • HTML editing software
  • Website creation and management software
  • Spreadsheet

Area of specialization

  • Fundraising

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail

Own tools/equipment

  • Internet access
  • Cellular phone

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Honesty

Health benefits

  • Health care plan

User Support Technician

Ottawa - Ontario
Workplace

Remote

Location

Ottawa, Ontario

Job type

Permanent full time employment

Vacancies

1

Pay

$36/hour | 30 hours per week

Published on

25 Feb 2026

Applications ends

21 Apr 2026

12 days left
Au

Auctria

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