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Audcomp is hiring
User Support Technician with LMIA

$36/hour

  • On site

  • Ontario

Job details:

LMIA Status:
Pending LMIA

Audcomp has applied for a Labour Market Impact Assessment (LMIA) and will be ready to extend an offer to a foreign worker once the application is approved.

Languages

  • English

Education

  • Bachelor's degree
  • Information technology
  • Computer science

Experience

  • 2 years to less than 3 years

On site

  • Work must be completed at the physical location. There is no option to work remotely.

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents
  • Troubleshoot and resolve technical problems
  • Supervise technical and support staff
  • Provide staff training
  • Communicate technical problems, processes and solutions
  • Organize and maintain inventory
  • Coordinate IT projects, including the design and deployment of new IT systems and services
  • Assess and troubleshoot applications software

Certificates, licences, memberships, and courses 

  • Microsoft SQL Certification
  • Microsoft certified IT professional (MCITP)
  • Microsoft certified professional (MCP)
  • Microsoft certified technology specialist (MCTS)
  • Information Systems Professional (ISP)
  • Project Management Professional (PMP)

Computer and technology knowledge

  • Shell script
  • iOS
  • Device drivers
  • Networking software
  • Networking hardware
  • Networking security
  • Intranet
  • Internet
  • Servers
  • Desktop applications
  • Enterprise Applications Integration (EAI)
  • File management software
  • Security software
  • Mail server software
  • Communication software
  • Project management software
  • Programming software
  • HTML editing software
  • Web service design
  • Database software
  • Programming languages
  • Software development
  • Mac OS
  • MS Active Directory
  • .NET
  • C#
  • MS Office
  • MS Windows
  • SQL
  • SharePoint
  • TCP/IP
  • Wireless networks
  • Networks

Area of specialization

  • Information systems

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Sitting

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Honesty

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Life insurance

Other benefits

  • Free parking available
  • Parking available

User Support Technician

Ancaster - Ontario
Workplace

On site

Location

Ancaster, Ontario

Job type

Temporary full time employment

Vacancies

1

Pay

$36/hour | 32 hours per week

Published on

01 Apr 2026

Applications ends

28 May 2026

12 days left
Au

Audcomp

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