Twyce is hiring
User Support Technician with LMIA

Languages

• French

Education

• College/CEGEP

Experience

• 1 year to less than 2 years

On site

• Work must be completed at the physical location. There is no option to work remotely.

Tasks

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties

Computer and technology knowledge

• Shell script
• Networking hardware

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Time management

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage

Financial benefits

• Life insurance