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@ademola

Customer relationship manager

NOC 64409 · Other customer and information services representatives 3 years of experience Last active 2 weeks ago
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About

My name is Ademola Adeoye. I am a customer-focused sales operations and customer relationship professional with over 6 years of experience in customer service, sales support, stakeholder management, CRM administration, and performance reporting. During my time at MTN, I supported sales teams, managed customer relationships, analyzed performance data, and contributed to customer retention and revenue growth initiatives. I am passionate about helping customers succeed, solving problems efficiently, and using data to improve business outcomes. I am now seeking a remote opportunity where I can leverage my customer success and operational experience while continuing to develop my skills in data analytics and customer experience management

Location
Lagos, Nigeria
Nationality
Nigeria
Preferred hourly pay
CA$20/hour
Preferred annual pay
CA$85,000/year

Skills

Call Handling
Customer Success
Customer Support
Data Analytics
Sales
Written Communication

Languages

English

Work experience

Customer Care specialist

MTN NIGERIA

Jul 2022 – Jan 2026

Full-time · On-site · Nigeria

• Successfully managed customer relationships and provided timely support, contributing to improved customer satisfaction and retention. •Consistently met and exceeded sales and performance targets through effective customer engagement and solution selling. •Prepared and analyzed sales performance reports, helping management make informed business decisions.

Education

Undergraduate degree in B.A ENGLISH

National Open University of Nigeria

Jan 2015 – Feb 2020

Contact details

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Email
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