@rodrigo86
Administrative Operations Supervisor | Team Leadership | Process Improvement | Records & Healthcare Administration
Administrative operations professional with 16 years of experience in Brazil’s public sector, specializing in team supervision, administrative processes, records management, compliance and process improvement. I currently supervise a healthcare reimbursement unit at the Federal District and Territories Court of Justice (TJDFT), leading a team of four and supporting a health plan with approximately 24,000 beneficiaries. In 2025, the operation processed 23,555 reimbursement requests totaling approximately R$6.94 million. Previously, I spent more than six years supervising beneficiary administration, managing records and databases, reviewing documentation, establishing priorities and monitoring deadlines. I also have experience in healthcare provider contract administration and information system implementation. My Law degree strengthens my ability to interpret regulations and work with complex and confidential documentation. I am currently developing an AI-assisted workflow to improve efficiency and reduce processing errors. I am seeking opportunities in Canada in administrative operations, office administration, records management, operations supervision and related roles. I am open to relocation and bring strong adaptability and transferable skills.
- Location
- São José dos Pinhais, BR
- Experience
- 7 years
- NOC
- 13100 · Administrative officers
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