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@amer

Administration and operations officer / Office Manager

NOC 13110 · Administrative assistants 20 years of experience Last active 1 month ago
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About

I bring 18+ years of operations and administrative management experience, most recently overseeing daily administrative operations for a 190+ employee department at Dubai Islamic Bank, where I led initiatives that reduced operational costs by over 30%. I am currently based in Dubai and actively relocating to Canada, with a firm, long-term commitment to building my career and life. I am available to begin as soon as a work permit is approved and would welcome the opportunity to discuss how my background can support your team.

Location
Dubai, United Arab Emirates
Nationality
Syria
Preferred hourly pay
CA$35/hour
Preferred annual pay
CA$60,000/year

Skills

Administrative Support
Calendar Management
Email Management
Facilities Management
Marketing Communications
Microsoft Office
Supervisory Skills
Time Management

Languages

Arabic
English

Work experience

Administration & Operations / Support Services Officer

DIB Bank

May 2016 – Present

Full-time · On-site · United Arab Emirates

Manage daily operations and administrative services for a department of 190+ employees. Led cost optimization initiatives by analyzing daily operational expenses, resulting in over 30% cost reduction. Coordinate with senior management, HR, IT, and support teams to ensure operational efficiency. Manage vendors and service providers, improving service quality while controlling costs. Developed internal tracking and reporting systems, enhancing workflow efficiency and response time. Ensure compliance with audit requirements, corporate policies, and governance standards. Support executive leadership with operational insights and reporting.

Projects Manager

S4G - Dubai Airport Free Zone (DAFZ)

Feb 2011 – Apr 2016

Full-time · On-site · United Arab Emirates

Managed regional projects for global clients including Samsung and Alcatel-Lucent. Designed and implemented structured operational processes across multiple projects. Improved delivery timelines and quality standards, contributing to ~40% reduction in production and operational costs. Oversaw logistics, inventory, and cross-border operations. Managed vendors, suppliers, and technical teams to ensure project success. Delivered projects within scope, budget, and deadlines.

Projects Coordinator/ Owner Representative

Lootah Group of Companies

Jan 2006 – Jan 2011

Full-time · On-site · United Arab Emirates

Represented ownership in construction and development projects across UAE and international locations. Played a key role in delivering projects ahead of schedule with high-quality standards. Reduced finishing and fit-out costs by 20–30% through supplier negotiation, sourcing optimization, and waste reduction. Coordinated contractors, consultants, and suppliers to ensure smooth execution. Ensured compliance with project budgets, contracts, and quality benchmarks.

Education

Diploma in Computer science

Al-Mamoun Institute

Sep 2003 – Jul 2004

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