Logistics Manager
Potty Pro Rentals
Oct 2025 – Present
Contractor · Remote ·
United States
**Operations Supervisor – Potty Pro Rentals**
Managed daily operations for portable restroom rental services, ensuring efficient scheduling, dispatching, and customer support. Coordinated drivers, service technicians, and field operations to ensure timely deliveries, pickups, cleaning, and maintenance while maintaining high standards of customer satisfaction.
**Key Responsibilities:**
* Supervised daily operations, including scheduling, dispatching, and route coordination.
* Coordinated deliveries, pickups, servicing, and maintenance of portable restroom units.
* Managed customer inquiries, service requests, and issue resolution to ensure
Vendor Manager
Barbier Inc.
Sep 2024 – Oct 2025
Full-time · Remote ·
United States
**Vendor Manager – Barbier**
Responsible for managing vendor relationships, coordinating supplier operations, and ensuring efficient procurement and service delivery. Experienced in negotiating with vendors, monitoring performance, maintaining strong partnerships, and supporting business objectives through effective vendor management strategies.
**Key Responsibilities:**
* Manage and develop relationships with vendors and suppliers.
* Evaluate vendor performance, quality, pricing, and service levels.
* Negotiate contracts, terms, pricing, and agreements with vendors.
* Coordinate purchasing activities and ensure timely delivery of products
Logistics and Service Supervisor
Porta Potty Togo
May 2022 – Sep 2024
Full-time · Remote ·
United States
**Logistics and Customer Service Supervisor – Porta Potty To Go**
Oversaw daily logistics and customer service operations for a portable sanitation rental company, ensuring efficient scheduling, on-time deliveries and pickups, and exceptional customer support. Led a team of drivers and customer service representatives while coordinating with vendors and internal departments to maintain smooth operations and high customer satisfaction.
**Key Responsibilities:**
* Supervised daily logistics, dispatch, and customer service operations.
* Coordinated delivery, pickup, servicing, and maintenance schedules for portable restroom units.
* Planned a
Customer Service Supervisor
Telus International
Oct 2020 – May 2022
Full-time · On-site ·
Guatemala
**Customer Service Supervisor – TELUS**
Responsible for leading and supporting customer service teams to deliver excellent customer experiences while achieving operational goals. Experienced in supervising daily operations, coaching team members, resolving customer concerns, and improving service quality through effective leadership and communication.
**Key Responsibilities:**
* Supervise and support customer service representatives in daily operations.
* Monitor team performance, productivity, and customer satisfaction metrics.
* Coach, train, and motivate employees to improve service quality and achieve targets.
* Handle escalated custom
