Senior Consulting Engineer
Psyncopate Technologies via Global Ventures Talent Mobility Services Canada Inc
Aug 2025 – Nov 2025
Full-time · Remote ·
United States
Architected and delivered cloud-native enterprise solutions and infrastructure using Infrastructure as Code (IaC), containerization, and modern cloud-native deployment practices.
Designed and implemented real-time event-driven data streaming platforms using Apache Kafka, focusing on scalability, reliability, performance, and fault tolerance.
Automated cloud infrastructure provisioning and environment management using Terraform and Terragrunt, promoting consistency, repeatability, and infrastructure lifecycle management.
Containerized applications and supporting services using Docker and implemented Kubernetes-based deployments using Helm
Apr 2023 – Mar 2026
Full-time · Remote ·
Canada
Collaborated with business users, subject matter experts, data analysts, technical teams, and vendors to gather requirements and translate business needs into functional specifications, report designs, and BI solutions.
Designed, configured, and supported Business Intelligence reports and dashboards to improve operational decision-making, quality improvement, performance management, and patient-care outcomes.
Performed system testing, User Acceptance Testing (UAT), regression testing, and validation to ensure BI products and application enhancements met functional and technical requirements.
Troubleshooting reporting and application issues
Systems Administrator – Associate
Reena Group (Canadian Analytical Laboratories Inc).
Jan 2021 – Mar 2023
Full-time · On-site ·
Canada
Provided desktop and end-user support, diagnosing and resolving hardware, operating system, application, peripheral, and workplace technology issues.
Installed, configured, maintained, and upgraded computing devices, operating systems, software applications, and laboratory technology to meet operational requirements.
Administered Microsoft Active Directory user accounts, including user provisioning and deprovisioning, password resets, account updates, group membership, and access permissions in accordance with organizational requirements.
Supported user access and account lifecycle management, applying appropriate security controls and role-b
Mar 2014 – Aug 2019
Full-time · On-site ·
Ghana
Provided technical and operational support to users by diagnosing, troubleshooting, resolving, and documenting computer hardware and software issues.
Installed, configured, tested, modified, and maintained computer systems and related technologies to meet business and operational requirements.
Supported the integration of hardware and software components within network environments, helping maintain reliable technology operations.
Conducted information systems audits across seven regional branches, identifying technical, operational, data, and systems-related issues and recommending corrective actions.
Collected, analysed, validated, and main
Jan 2011 – Mar 2014
Full-time · On-site ·
Ghana
Analysed, documented, and reviewed business and technical requirements for software system development.
Prepared system specifications and technical documentation to support the design, development, testing, and implementation of software solutions.
Investigated application issues and supported troubleshooting activities during software development and implementation.
Collaborated with technical teams and business stakeholders to understand requirements and translate them into effective technology solutions.
Participated in software testing, defect identification, troubleshooting, and resolution to improve system reliability and user experien
