Sign In Sign Up
Profile photo for @mercy

@mercy

Customer service professional

NOC 13110 · Administrative assistants 7 years of experience Last active 1 month ago
Contact this worker

About

I am a reliable and hardworking professional with experience in customer service, front office, and sales support roles. I enjoy working with people, handling responsibilities carefully, and contributing to smooth daily operations. I am open to new opportunities and committed to continuous improvement.

Location
Nairobi, Kenya
Nationality
Kenya
Preferred hourly pay
CA$75/hour
Preferred annual pay
CA$75,000/year

Skills

Active Listening
Administrative Support
Customer Success
Interpersonal Communication
Negotiation

Languages

English

Work experience

Front office attendant/ Tutor

Faith Junior ECDE

May 2024 – Nov 2025

Full-time · On-site · Kenya

Answered phone calls and assisted visitors professionally. Managed inquiries, messages, and basic records. Provided clear information and support to clients and staff. Maintained an organized and welcoming front desk environment.

Customer service team member

Simbisa Brands Kenya ltd

Aug 2016 – May 2022

Full-time · On-site · Kenya

Served customers politely and efficiently in a high-volume environment. Handled cash transactions accurately and balanced payments at the end of shifts. Followed company procedures to ensure safety and accuracy in daily operations. Maintained a clean and organized work area at all times. Worked long hours while maintaining focus and professionalism.

Education

Undergraduate in Information communication and technology

Regions group International college

May 2013 – Nov 2017

Kenya

Contact details

Locked
Phone number
Phone number is locked.
Email
Email is locked.
LinkedIn
LinkedIn is locked.

Contact details are available to verified employers.

Interested in this worker?

Explore LMIA.ca Premium to continue.

View Premium