@susanlanoi

TOUR CONSULTANT

NOC 62022 · Accommodation, travel, tourism and related services supervisors 7 years of experience Last active 2 weeks ago

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About

I am a dedicated and results-driven Tour Consultant with over 7 years of experience in travel planning, customer service, itinerary development, and client relationship management. Throughout my career, I have successfully assisted individuals, groups, and corporate clients in creating memorable travel experiences while ensuring excellent service delivery. In addition, I have 1 year of experience as a Business Development Manager, where I developed strong skills in sales, partnership building, market expansion, and business growth strategies. I am passionate about delivering exceptional customer experiences, building lasting relationships, an

Location: DAR ES SALAAM, Tanzania
Nationality: Tanzania
Preferred hourly pay: CA$19/hour
Preferred annual pay: CA$30,000/year

Skills

Active Listening

Activities of Daily Living

Addiction Support

Administrative Support

Animal Care

Languages

English

Work experience

Business Development Manager

Satguru Travels | Dar es Salaam, Tanzania

Jan 2024 – Present

Full-time · On-site · Tanzania

Identify new business opportunities and strategic partnerships to support company growth. • Develop and implement strategies to increase revenue and market share. • Maintain strong relationships with clients, partners, and stakeholders. • Conduct market research to identify industry trends and customer needs. • Prepare business proposals, presentations, and marketing materials. • Support sales activities through lead generation and client follow-ups. • Maintain accurate records of sales activities and customer interactions.

Product Manager & Tour Consultant

Satguru Travels | Dar es Salaam, Tanzania

Nov 2018 – Dec 2024

Full-time · On-site · Tanzania

November 2018 – December 2024 • Planned and coordinated domestic and international travel itineraries. • Managed hotel, transport, visa, and tour reservations for clients. • Advised clients on travel requirements, destinations, and tourism attractions. • Collaborated with operations, marketing, and service providers to ensure smooth travel experiences. • Managed travel budgets and customer requests efficiently. • Responded to customer inquiries and resolved travel-related issues. • Supported product development and marketing initiatives.

Education

undergraduate Degree in social science

University of Dar es Salaam

Oct 2014 – Nov 2017

Contact details

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Phone number

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