Brand Safety Content Labelling and GEN AI Human Review Specialist, MENA Region
Teleperformance Morocco
Feb 2025 – Mar 2026
Full-time · On-site ·
Morocco
-Served as the regional brand safety expert for the MENA market, analyzing and classifying content to create a secure environment for advertisers.
- Analyzed video, audio, and text content to apply accurate content ratings and content-level labels (e.g., violence, hate speech, adult content).
- Applied deep cultural, linguistic, and political knowledge of the MENA region to accurately assess nuanced content for brand safety risks.
- Executed precise content labeling to train and refine AI models, improving the automated prevention of ad placements alongside harmful content.
- Played a key role in protecting platform revenue and maintaining trust with major advertisers by upholding stringent brand safety standards across the region.
-GEN AI Human Review Specialist responsible for evaluating AI-generated content for distortions, motion inconsistencies, realism quality, and overall visual accuracy to ensure outputs meet platform standards and user expectations.
Trust & Safety Content Specialist, MENA Region
Teleperformance Morocco
Aug 2022 – Feb 2025
Full-time · On-site ·
Morocco
- Moderated a high volume of user-generated content (videos, photos, text, comments, Hashtags and audio) on the platform, ensuring strict compliance with global community guidelines.
- Conducted comprehensive reviews by reading, viewing, and listening to content, making swift and accurate decisions to remove policy-violating material.
- Audited and acted on user accounts that violated terms of service, contributing to a safer and more trustworthy community.
- Served as a key line of defense in protecting the platform's integrity and user experience.
Content moderator in Global Content Team
Majorel Africaa
Mar 2021 – Aug 2022
Full-time · On-site ·
Morocco
- Moderated a high volume of user-generated content photos, videos, text, comments, live streams across to ensure community safety and policy compliance.
- Enforced Meta's Community Standards with a high degree of accuracy, making swift decisions on sensitive and potentially harmful content.
- Investigated and resolved user reports of inappropriate content, following detailed escalation protocols for complex cases.
- Stayed current with frequent updates to moderation policies and implemented them effectively in daily workflows.
- Identified and escalated critical integrity threats, including coordinated inauthentic behavior and emerging platform abuse trends.
- Enforced platform policy by identifying and escalating severe violations, with a specialized focus on content that endangered child safety.
Commercial Real Estate Manager
AZZED IMMO S.a.r.l
Oct 2018 – Mar 2020
Full-time · On-site ·
Morocco
- Managed the company's primary lead generation channels, including real estate websites and physical boutiques, optimizing them for maximum client engagement and lead flow.
- Developed and implemented a centralized lead management system, assigning leads to commercial agents and tracking follow-up to ensure no opportunity was missed.
- Oversaw the critical transaction pipeline for rentals and sales, providing direct support on contracts and procedures to ensure timely and accurate closures.
- Ensured ultimate client satisfaction by personally following up on each lead through the entire customer journey, reinforcing brand reputation and securing referrals.
