@youness980

School Support Coordinator

NOC 62022 · Accommodation, travel, tourism and related services supervisors 4 years of experience Last active 1 week ago

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About

I am an autonomous, highly motivated, and energetic individual with a strong focus on achieving results. At the same time, I consider cooperation and teamwork to be essential values. With strong communication skills, I am able to help others stay focused on key objectives and motivate them to reach their goals. I firmly believe that enthusiasm and energy are contagious, and I pride myself on bringing both to my work. As a result, the teams I have collaborated with in the past have consistently been cohesive and successful.

Location: rabat, Morocco
Nationality: Morocco
Preferred hourly pay: CA$30/hour
Preferred annual pay: CA$65,000/year

Skills

Administrative Support

Analytical Thinking

Animal Care

Languages

Arabic

English

French

Work experience

School Support Coordinator

Sanady Foundation

Dec 2023 – Present

Full-time · On-site · Morocco

o Led and managed comprehensive administrative operations and field coordination for a designated area, serving as the primary liaison between field staff and the regional office. o Provided comprehensive personal, educational, and emotional support to students and families. o Organized daily schedules, planned group activities, and ensured a safe, encouraging environment. o Maintained continuous coordination with families to monitor personal well-being and daily progress.

Front Desk & Guest Relation Agent

Fairmont La Marina Hotel & Residences

Oct 2023 – Dec 2023

Full-time · On-site · Morocco

o Delivered 5-star luxury guest service, welcoming and processing check-ins/check-outs for an average of 10 international guests daily, significantly reducing wait times. o Coordinated daily operations with Housekeeping, Maintenance, and Concierge departments to promptly fulfill special guest requests and resolve issues. o Managed the front desk switchboard, professionally handling and routing over 25 incoming calls daily. o Utilized Opera PMS to manage reservations, room assignments, and process secure billing transactions.

Team Member & Customer Service Specialist

McDonald's

Nov 2021 – Sep 2023

Full-time · On-site · Morocco

• Customer Service : Personalized welcome + handling 50+ orders/hour while maintaining a smile. • Food Preparation: Strict compliance with HACCP procedures and daily equipment cleaning. • Stock Management : Smart restocking reducing waste by 15%. • Teamwork: Smooth collaboration in kitchen/cashier areas during peak hours.

Education

Bachelor’s Degree in Hotel and Tourism Marketing

International Higher Institute of Tourism of Tangier (ISITT)

Oct 2022 – Jul 2023

Specialized Technician Diploma in Agency Operations

Training Center for Hotel and Tourism Professions (Guich Oudaya)

Sep 2019 – Jul 2021

Specialized Technician Diploma in Computer Networking

Specialized Institute of Applied Technology (ISTA NTIC Hay Riad), Rabat

Sep 2017 – Jul 2029

Contact details

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Phone number

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