MYTAXEXPERT INC. is hiring
Customer Service Representative Supervisor with LMIA

Languages

• English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

• 2 years to less than 3 years

On site

• Work must be completed at the physical location. There is no option to work remotely.

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Examine and verify the accuracy of work
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Train staff/workers in job duties, safety procedures and company policies
• Conduct performance reviews
• Perform same duties as workers supervised
• Recruit and hire staff
• Co-ordinate, assign and review work
• Requisition materials and supplies
• Organize and maintain inventory

Supervision

• Customer service clerk
• Information clerks

Computer and technology knowledge

• MS Office

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Large workload

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Initiative
• Organized
• Reliability
• Team player