Travelodge by Wyndham Regina is hiring
Front Desk Hotel Clerk with LMIA

Languages

• English

Education

• No degree, certificate or diploma

Experience

• Experience an asset

On site

• Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Tasks

• Investigate complaints and claims
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Balance cash and complete balance sheets, cash reports and related forms
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service

Personal suitability

• Client focus
• Dependability
• Excellent oral communication
• Excellent written communication
• Reliability
• Team player
• Resourcefulness