Best Western Fernie Plus Mountain Lodge is hiring
Front Desk Hotel Clerk with LMIA

Languages

• English

Education

• Secondary (high) school graduation certificate

Experience

• No experience (will train)

On site

• Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Tasks

• Register arriving guests and assign rooms
• Resolve complaints and claims
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service

Work conditions and physical capabilities

• Attention to detail
• Standing for extended periods

Other benefits

• On-site housing options