Travelodge by Wyndham Edmonton West is hiring
Front Desk Hotel Manager with LMIA

Languages

• English

Education

• College/CEGEP

Experience

• 3 years to less than 5 years

On site

• Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Tasks

• Develop and implement policies and procedures for daily operations
• Supervise staff
• Conduct performance reviews
• Conduct training sessions
• Perform front desk duties
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules
• Schedule staff
• Develop policies, standards and guidelines
• Ensure adherence to government regulations and company objectives
• Develop quality management and quality assurance standards

Supervision

• Staff in various areas of responsibility

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Large workload

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player