Northstar Mountain Village Resort is hiring
Hotel Front Desk Clerk with LMIA

Languages

• English

Education

• No degree, certificate or diploma

Experience

• 7 months to less than 1 year

On site

• Work must be completed at the physical location. There is no option to work remotely.

Tasks

• Investigate complaints and claims
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Provide customer service

Computer and technology knowledge

• Internet
• Basic

Personal suitability

• Client focus
• Dependability
• Flexibility