Doubletree by Hilton Toronto Downtown This link will open in a new window is hiring
Hotel Front Office Manager with LMIA

Languages

• English

Education

• College/CEGEP
• or equivalent experience

Experience

• 3 years to less than 5 years

On site

• Work must be completed at the physical location. There is no option to work remotely.

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Negotiate with suppliers for the provision of materials and supplies
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans
• Register arriving guests and assign rooms
• Record and balance daily transactions
• Maintain an inventory of vacancies, reservations and room assignments

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Large workload

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Group insurance benefits

Other benefits

• Other benefits