TechVest Global Solutions Inc. is hiring
Information Technology (it) Service Delivery Manager with LMIA

Languages

• English

Education

• Master's degree
• or equivalent experience

Experience

• 2 years to less than 3 years

On site

• Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area
• Information technology (IT) consulting
• Information technology (IT) infrastructure
• Software company
• Consulting firm
• Service

Budgetary responsibility

• $1,500,001 - $4,000,000

Tasks

• Assign IT projects to systems analysts, programmers and other computer technicians
• Coordinate IT projects, including the design and deployment of new IT systems and services
• Plan and control budget and expenditures
• Plan and organize daily operations
• Supervise computer analysts, engineers, programmers, technicians and other personnel 
• Train staff
• Establish and implement policies and procedures for information systems
• Authorize the development of specifications for products or services
• Meet with clients to discuss system requirements, specifications, costs and timelines
• Consult with clients after sale to provide ongoing support
• Project management

Certificates, licences, memberships, and courses 

• Project Management Professional (PMP)

Computer and technology knowledge

• Information Technology Infrastructure Library (ITIL)
• Oracle

Area of work experience

• Design
• Software development
• Project implementation
• Information technology (IT) service delivery
• Management

Specialization or experience

• Specialized environmental skills and knowledge

Area of specialization

• Process improvement
• System integration
• Business process management
• Information systems

Transportation/travel information

• Valid driver's licence
• Willing to travel

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Large workload

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player
• Values and ethics
• Proactive

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Bonus
• Group insurance benefits
• Life insurance
• Pension plan
• Registered Retirement Savings Plan (RRSP)

Long term benefits

• Long-term care insurance
• Tax-Free Savings Account (TFSA)

Other benefits

• Team building opportunities