GreenSaving Group Inc. is hiring
Information Technology (it) Support Technician with LMIA

Languages

• English

Education

• Bachelor's degree
• or equivalent experience

Experience

• 1 year to less than 2 years

On site

• Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Construction company

Tasks

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform Web-server backup and recovery operations
• Provide customer service
• Manage incidents

Supervision

• 1 to 2 people