BMW Sarnia is hiring
Service Advisor - Auto Repair with LMIA

Languages

• English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

• 2 years to less than 3 years

On site

• Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Automobile repair services

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Order office supplies and maintain inventory
• Perform general office duties
• Receive and log complaints
• Receive payments
• Answer clients' inquiries and provide information

Computer and technology knowledge

• Database software
• MS Excel
• MS Outlook
• MS Windows
• MS Word