Akkodis Canada Inc is hiring
Technical Support Analyst - Network with LMIA

Languages

• English

Education

• Bachelor's degree
• Electrical, electronics and communications engineering, other

Experience

• 3 years to less than 5 years

Hybrid

• Work must be completed both in person and remotely.

Work setting

• Information technology (IT) infrastructure

Tasks

• Monitor the performance of computer systems and networks
• Give access to computer networks

Supervision

• Telecommunications equipment technicians
• Switch network installers and repairers

Communication protocols

• WAN
• TCP/IP
• LAN
• Ethernet

Computer and technology knowledge

• Device drivers
• Networking hardware
• MS Office
• Firewall
• Wireless router
• Wireless networks

Area of specialization

• Switch network installation and repair
• Technical support

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Work under pressure
• Tight deadlines
• Sitting

Personal suitability

• Accurate
• Client focus
• Excellent oral communication
• Excellent written communication
• Organized
• Team player

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage

Financial benefits

• Group insurance benefits
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Paid time off (volunteering or personal days)
• Wellness program