Remitbee is hiring
User Support Technician with LMIA

Languages

• English

Education

• College/CEGEP

Experience

• 2 years to less than 3 years

On site

• Work must be completed at the physical location. There is no option to work remotely.

Asset languages

• Dravidian languages

Work setting

• Computer hardware or software retailer/wholesaler
• Financial technology (FinTech)
• Help desk
• Financial management/services
• Financial services industry

Tasks

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
• Provide customer service

Supervision

• No supervision responsibility

Type of experience

• Call centre

Transportation/travel information

• Willing to travel cross-border

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail

Personal suitability

• Efficient interpersonal skills
• Ability to multitask
• Time management
• Honesty

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Other benefits

• Free parking available